1. Introduction

StoryPicBooks ("StoryPicBooks," "we," "us," or "our") operates the digital platform and services under the StoryPicBooks brand (including websites and software) and is managed by ISIO SERV SRL. (referred to as "Company" or "we"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our platform, software, website, or related services (collectively, the "Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree, please do not use the Platform.

2. Information We Collect

3. How We Collect Information

• Directly from you: When you register, contact support, subscribe to newsletters, or use the Platform.
• Automatically: Via cookies, web beacons, and analytics tools that track usage and performance.
• From third parties: With your consent or as legally permitted, including analytics and marketing partners.

4. Use of Your Information

We use collected information to:

• Provide, maintain, and improve our Platform and services.
• Process transactions and manage your account.
• Communicate with you regarding orders, updates, support, and marketing (where consented).
• Personalize your experience and develop new features.
• Detect, prevent, and address fraud, abuse, or violations.
• Comply with legal obligations and enforce our rights.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Trusted third parties who help operate our Platform (payment processors, cloud hosts, analytics, email services, AI APIs). They are obligated to keep your data confidential and secure.
• Legal and regulatory authorities: When required by law, court order, or to protect rights or safety.
• Business transfers: In case of merger, acquisition, or asset sale, with notice as required.
• Aggregated or anonymized data: For analytics and business purposes, which cannot be used to identify you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site functionality and user experience
• Remember preferences
• Analyze Platform usage and performance
• Deliver relevant marketing (with your consent)

You can control cookies through your browser settings, but disabling some cookies may affect Platform functionality.

7. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption and access controls. However, no online service is completely secure, and transmission of data is at your own risk. In the event of a security breach, we will comply with applicable laws regarding notification and mitigation.

8. Your Data Protection Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction or updating of inaccurate data
• Deletion or restriction of processing under certain conditions
• Objecting to certain data processing
• Data portability
• Withdrawal of consent at any time (for optional processing such as marketing)

To exercise these rights, please contact us at:

Email: privacy@storypicbooks.com or office@storypicbooks.com

We will respond within applicable timeframes (generally within 30 days).

9. Children's Privacy

The Platform is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13 without verification of parental consent. Parents may contact us to review or delete their child's data.

10. International Data Transfers

Your information may be stored and processed in countries outside your home jurisdiction, including within the EU, United States, and others. These countries may have different data protection laws. We take appropriate safeguards to protect your data in accordance with this policy and applicable laws.

11. Data Retention

We retain your information only as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. Upon account deletion or request, we will delete or anonymize your data unless retention is required by law.

12. Additional Notices for Specific Jurisdictions

You have rights including:

• Right to know what data is collected and shared
• Right to request deletion
• Right to opt out of any data sales (we do not sell your data)
• Right not to be discriminated against for exercising your rights

Virginia Residents (VCDPA) and Colorado Residents (CPA)

You may access, correct, delete, and opt out of targeted advertising or profiling.

For all data subject requests, contact: office@storypicbooks.com.

13. Changes to This Privacy Policy

We may update this policy occasionally. We will post changes on the Platform with an updated "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

14. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

Email: office@storypicbooks.com or support@storypicbooks.com

15. Grievance Redressal

For account or service-related issues, including payments or partnerships, please write to us at office@storypicbooks.com.